Customer Feedback

We have won an award from Trip Advisor:

TripAdvisor is delighted to award Prima Fila with a 2014 Certificate of Excellence.
This prestigious award recognises businesses that consistently earn top ratings from TripAdvisor travellers.

Tripadvisor Certificate of Excellence

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6 thoughts on “Customer Feedback

  1. Love this place. My husband and I come all the time, as Italians we feel at home. We also had our wedding reception here 2 years ago now. With COVID I feel they have kept up with the Hygiene safety which has made me feel safe at all time, shields/face mask/ constant air flow with doors open & distance when talking and serving. I highly recommend. If I could give 10 stars I would! Thank you Prima Fila for making every visit enjoyable.

  2. Hi have tried to book but seem to be on a sender black list but have no idea why. We’ve been to your restaurant 3 or 4 times and never had any problems. Are we blacklisted and if so why? Or is it a problem with the booking system? We are keen for a table tomorrow – Sunday starting any time from 5.30 to 7 for me, my husband and 3 children. Look forward to hearing from you

    1. Hi.
      Apologies, but we had problems with our Internet and phone line.
      Finally all back to normal now.
      This is our new phone number:

  3. Always enjoy the food and general experience of eating at Prima Fila. The owner, Vito and the staff can’t do enough for you. I would definitely recommend it.

  4. Hi all at Prima Filo, Thankyou for a fantastic family evening at your restaurant last Saturday evening.The entire evening was filled with fun,a great atmosphere,excellent food ( I had the Sea Bass),and very attentive service by your entire staff.It was a joy to dine with you and to meet your kitchen staff to say Thankyou for our evening. Our family live in Walton and Teddington,whilst my wife and I live in Yorkshire but visit frequently.We will most certainly dine with you again on our next visit.You run a great restaurant and deserve to be pleased with your customer TLC as it was a very memorable and happy dining experience.
    Very kind regards to you all from Peter&Cheryl Stevenson and family. (The booking was made by my step daughter Tamsyn Pike).

  5. I have been regular customer’s at Prima Fila for several years but the last 3 visits were disappointing, especially the service.
    My mother-in-law fancied Italian on Saturday so I decided to give Frima Fila another go and we were so glad we did.
    The service from Eva was above and beyond, and the food incredible.
    We just wanted to let you know.
    We will definitely be back very soon.

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